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Operational Excellence is all about process

In the world of technology today’s hot product or service is tomorrow’s relic. If you don’t constantly cannibalize your product line or your service offering your competition will. Certainly the growth of the Internet and its broad array of on-line …

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Are your goals real or are you dreaming?

Too many times in my career I’ve seen companies or individuals set goals for themselves and not achieve them. That, in and of itself, is not a problem. The problem is that in many cases you can predict failure before …

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